Logo Brands is based out of Franklin, TN and they are a current warehouse customer that we have been doing a special Wal-Mart project for. This project consists of about 26 containers and approximately 23,244 cases of chairs and tents. The warehouse has been pushing out about 2,000 to 3,000 cases a day on this project.
In speaking with Chris he wanted to express his sincere thanks and gratitude to the whole team for the execution of this project. They have been very happy with our quality of work, our attention to detail and our communication with them.
This is the way we continue to separate ourselves from the competition – by being the best, by our quality of work, our attention to detail, our communication, and our excellent customer service.
Thank you to everyone who has been working so hard on this project with a special shout-out to Sandy Kham, Oscar Parra, Adriana Campos, Frank Guzman, Edwin Villalobos, Walter Sagastizado, Emma Lemus, and of course Luis Serrano and David Revolorio!
Thank you again to everyone and my sincere apologies if I have inadvertently left anyone out!
Logo Brands Franklin, TN July 26, 2016
This testimonial was provided by the Supply Chain Manager at LV Lomas by phone to Customer Service Manager, David Revolorio. He then reports this to senior management:
Due to our excellent service they have decided to transition all their CA business to Westset. In addition to this we will be receiving 20 pallets for growing business. But the best news is we will see a growth of two to three hundred pallets for their new business starting in January 2016. They will be coming down sometime next month with their, CSR manager and their transportation manager. He wanted to thank us for the great work Tea has done for them and how great she is with communicating with their CSR and is happy with our flexibility and efforts to accommodate their needs.
Well done TEA!
USA/Canada September 18, 2015
I just wanted to take a moment to thank you for the great job Total and Westset does for us. I especially wanted to point out the exemplary job both April and Laurie do for us. I work with them on a weekly if not daily basis and they are nearly unmatched in our industry. Once I send something to them to take care of I can mentally file it away. I cannot tell you what a relief that is. I am pretty particular and there are few people I trust with my needs like this.
So thank you. In today's business environment where everyone is so quick to complain I wanted to reverse that and be the one to compliment.
Have a great day and keep up the good work.
Mark Donalson, President
Coastal Logistics Inc.
July 6, 2015
We at MES wanted to take this opportunity to thank you and your staff at Westset for the exceptional level of quality services that you provide to us. We visited several warehouse facilities during our visit to California in late 2013 and we are extremely pleased in our decision to move our inventory to your facility; we were impressed with your organization and your online real time reporting capabilities. Our conversion process from another facility in California in February, 2014 was handled with ease and provided us with a great deal of comfort that we had chosen the best facility. Since then, we have been extremely pleased with the customer service and the consistent prompt communication provided and the ease of inbound deliveries and outbound shipments. We consider Westset a top notch organization and we would highly recommend them to anyone seeking a warehouse facility in the LA vicinity.
March 24, 2015
After an extensive search process, Leslie Jee Designs recently transitioned from another 3PL provider and we could not be happier with our decision to choose Westset. From the moment that we began the RFP proposal, Westset was a clear leader in responsiveness and ability to accommodate, and even anticipate, our custom requirements. Capacity issues with our legacy 3PL location necessitated that we make the transition sooner than we planned and the team at Westset was still able to make this process more seamless than we could have ever anticipated!
Today, our warehouse logistics have improved by several orders of magnitude in terms of productivity, transparency, cost control and ability to meet our growth plans and our customers’ needs from now until the foreseeable future. I can’t speak highly enough about Guy’s leadership style that empowers Tea, Jason and the rest of the Westset team to exceed our already high expectations on a regular basis. We enthusiastically endorse Westset and look forward to a long and rewarding partnership with them!
March 25, 2014
"It is my pleasure to send this letter to you and to endorse Westset Logistics. Over the past 2 years LA SCALA LEATHER has enjoyed working with you and your professional staff. We have come to rely on Westset Logistics for accurate and speedy service. The attention to details and your accuracy in inventory control is exceptional.
We look forward to continuing use Westset Logistics for our warehousing needs for years to come."
Joseph M. Sebold
President & CEO
September 19, 2013
Dear Westset Logistics,
As Vice President of Operations & Logistics, for BodyArmor Nutrition, LLC, I am happy to write a letter of recommendation for WestSet and Total Transportation.
WestSet and Total Transportation have provided BodyArmor Nutrition, LLC with superior transportation and warehouse service from day one. No other company that I have worked with has provided the level of Customer Service along communication that your company offers. It is definitely your strong suit. When we need support, or have time sensitive projects, we know we can count on Westset and Total Transportation to get the job done and right the first time.
We look forward to our continued relationship for years to come. Thank you for being such a great business partner!
VP Operations & Logistics
September 19, 2013
"OMNOVA Solutions has been utilizing the Westset warehouse for approximately 10 years. We are able to ship full truckloads weekly to accommodate our West Coast customers. We are based in Columbus, Mississippi and due to the heavier weights on our coated fabric rolls of vinyl, their services allow us to consign the freight for our customers who are then able to either pick up their orders or then utilize Total Transportation for deliveries., once materials are in California at the warehouse. Westset Logistics is most accurate in maintaining inventory levels and filling our orders. Their turnaround is most responsive and timely for our customers. World class customer service, key communication and a willingness to always go the extra mile, should a special situation arise, is all part of why we are with Westset. They make our very fast paced business easier, in terms of accommodating our customer's individual requests which in turn helps OMNOVA maintain high marks with the customers. We highly recommend their services" Marianne Kelly, Customer Service Manager, OMNOVA Solutions Inc.
November 5, 2012
"I have been using Westset Logistics and Total Transportation's services since 2005. I have had nothing but professional, courteous and caring services from everyone from the front office to the guys in the warehouse. My requests and expectations had been met every time I have asked for a task to be completed. Guy, the owner, has always been there for me when I needed his assistance and Tea, my customer service representative, is the best! Total Transportation's services has always been on time when delivering my goods without any damages. There is a reason after nearly 8 years I am still here" Michael Baez, Spectrum Innovations Inc.
November 5, 2012
"Westset Logistics has been a great service to us. They handle all our orders quickly and efficiently. Their customer service along with their quick turnaround makes them a great warehouse to store your goods or ship your orders out to clients. I would recommend them to all" Yaniv Moradi, Leather Trends Inc.
November 5, 2012
"The services received from Westset Logistics are superior!. Their employees are very courteous and always willing to assist our needs in every way possible. Our inventory can be accessed via the website with ease and reliability which in turn allows our customer's to receive the most accurate information in a timely manner" Charles Brown, Purchasing Manager, Spradling International Inc.
November 5, 2012
"Westset Logistics provides excellent visibility on our inventory, despite having our head office in New Zealand, we are able to track and monitor every stock item with ease. The team at Westset are very friendly and provide a great service" Kerry Greene, Marketing Manager, Bowron Sheepskins
November 5, 2012